Guidelines – Jason Conn

My name is Jason Conn and I’m a Senior Mortgage Loan Officer with Fifth Third Bank. As a tinkerer, I love cool tools. I mean, I love having the kind of tool in my box that everyone else says ‘what in the world is that’? Usually if a tool is very obscure, the task that it can be used for is more defined. The same can be said about the use of the Mortgage Loan Resource Desk, a tool that I have access to at Fifth Third Bank. Most product guideline manuals outline the guidelines for most tools, however when I call this toll free number, it is for the rarest/oddest of scenarios. Alicia recently was referred to me by her financial planner and it was over concern that her lender had ‘prequalified her’ for a loan without digging into her income situation. He knew she was set up for a train wreck when the underwriter reviewed her file. Alicia is an actress who gets income from many different sources…some W-2, some 1099, so she was sort of self-employed and a W-2 employee, but she didn’t get normal paystubs. Through a detailed conversation with the MLRD, I was able to confirm that a two year average of income would be acceptable, despite not having a current 30 day paystub. When our underwriter began to question why we didn’t have a current paystub, I was able to provide the underwriter with a written transcript of my conversation with the Mortgage Loan Resource Desk and the loan was approved. Financial planners appreciate specialized tools and they are great gate openers for me.

One Response to Guidelines – Jason Conn
  1. Wendy Kinney
    August 16, 2018 | 3:28 pm

    Add the missing essentials:

    1: Green HOW – a green card is WHO + HOW.
    How is a behaviour.
    What is a behaviour of a financial plannwer
    >>who would like an introduction TO you

    2: Golden Card– the golden card is the Commander’s Intent.
    >>In this InfoMinute the financial planner is the Commander.

    What RESULT does the Commander want from your specialized tool?
    (For them self … not for your mutual client … this is essential – it is the Commander’s result that matters.)

    3: Platinum– a platinum card gives us a way to start a conversation with a financial planner, that will move to be an offer of an introduction to you.

    The Kindling Question will not be about you, or your product – the Kindling Question will likely be about tools.

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