Referral Triggers

What to SAY to GET Referrals: Element: Behavior | Topic: Symptoms – Notice vs. Imagine

Referral Trigger for the week of September 18 Topic: Element: Behavior | Topic: Symptoms Conversation led by: Canton Business Leaders Team A symptom is an indication of a problem. Describe a symptom we see, and tell us the problem that symptom signals. Then explain how you would help if they become your client. Share the…

What to SAY to GET Referrals: Element: Behavior | Topic: Symptoms – Change

Referral Trigger for the week of September 11 Topic: Element: Behavior | Topic: Symptoms Conversation led by Candler Park Team What action do clients talk to us about that signals they are going to need your services? When a client announces they’re moving into a new office, it’s a trigger for a printer – they’re…

What to SAY to GET Referrals: Element: Behavior | Topic: Symptoms -Early Alert

Referral Trigger for the week of September 4 Topic: Element: Behavior | Topic: Symptoms Conversation led by Buckhead Team  (100% responses achieved) When your best girlfriend chooses orange juice instead of coffee with breakfast, and passes on wine at dinner, it’s a good bet she’s pregnant! What behavior do we see early, that alerts us a client…

What to DO to GET Referrals: Element: Initiative | Topic: Participation

Referral Trigger for the week of August 25 Topic: Element: Initiative | Topic: Participation Extras make us stand apart from the competition. Share a client extra you’ve incorporated into your business process. Tell how you came up with the idea, and what you had to do to make it possible and profitable.    

What to DO to GET Referrals: Element: Initiative | Topic: Participation -Extras

Referral Trigger for the week of August 21 Topic: Element: Initiative | Topic: Participation Conversation lead by the Alpharetta Team (100% responses achieved) Extras make us stand apart from the competition. Share a client extra you’ve incorporated into your business process. Tell how you came up with the idea, and what you had to do to make…

What to DO to GET Referrals: Element: Initiative | Topic: Participation – Appropriate Referrals

Referral Trigger for the week of August 14 Topic: Element: Initiative | Topic: Participation Conversation lead by the 78 Corridor Team We Did Business slips have a place to check On Base, Home Run, or Grand Slam.For each of these types, share five observable characteristics.   Describe, in ways we can see, the difference that makes…

What to DO to GET Referrals: Element: Initiative | Topic: Participation – Follow Through

Referral Trigger for the week of August 7 Topic: Element: Initiative | Topic: Participation Conversation led by the 30305 Buckhead Team  (100% responses achieved) Follow through is a success habit for pros in every classification from soccer to medicine. Talk about a follow through system you initiated in your business process.Explain how you saw the need,…

What to DO to GET Referrals: Element: Initiative | Topic: Participation -Invitation

Referral Trigger for the week of July 31 Topic: Element: Initiative | Topic: Participation What we recognize as good customer service is often initiative. Share a place in your business process where you don’t wait for the other person – where you take the action, the next step, the initiative. We’ll use this differentiator when we…

What to DO to GIVE Referrals: Element: Accountability | Topic: Documentation – Action

Referral Trigger for the week of July 24 Topic: Element: Accountability | Topic: Documentation What practices have you put in place to be deliberate with the referrals you give? Have you blocked time, one afternoon each week, to initiate a conversation that will create a referral this week?What proactive action do you regularly take to earn the…

What to DO to GIVE Referrals: Element: Accountability | Topic: Documentation – Score Card

Referral Trigger for the week of July 17 Topic:Element: Accountability | Topic: Documentation PowerCore checks 17 different behaviors on the monthly Team Score Card. How many things do you check about your clients? For each item you track, tell us how frequently you look at this metric, and explain what the answer tells you. Contrast two…