The Profitability of Liking

What I got from lunch – with Susan Morley

Susan Morley likes burgers – when she suggested Mix’d up Burgers for lunch, I said yes! Here are my three best take-aways: 1: When I walked in Susan wasn’t there yet, so I told the smiling woman at the register I would wait. She responded with “Would you like a glass of water while you’re…

The What-To-Do-To-Show-You-Like-Them Inventory

This morning’s Thanksgiving MegaMeeting, hosted by the 400 East Team, ROCKED THE HOUSE! Sixty-one of us packed into every available inch; TCO Nancy Halsema got us through the meeting, including referrals, and ending at 8:33; the buzz of people connecting afterward pegged the decibel meter. Nancy invited me to present a workshop–The Profitability of Liking. Here’s the…