Ebonique Barber - Courier

Member Profile

Member Bio

I am a diversified professional with customer service at the core of all my functions. I hold a BBA in Supply Chain Management, and am currently pursuing my PMP certification. I enjoy any opportunity to have an invigorating conversation!

    Contact Info
  • Team:
  • Introduced by Jacqueline Grant
  • Joined on 10/28/2016

Recent Comment

What to DO to GET Referrals: Element: Action | Topic: Credibility – Eye Contact

A typical path when communicating with a new client starts with a phone call or in-person consultation.

During this time is when the information gathering process takes place. We listen to gather information regarding our new client’s current delivery process, challenges with their current process, and information about their required delivery frequency and content of deliveries.

Normally we can tell if a prospective client is paying attention based on their responses.

A habit that I have, whether verbally or in person, to insure that my client has my full attention, is to repeat the information provided to me to include any specific details that our new client made specific reference to. This habit of repetition ensures to my client that not only will we provide them with the best solution, but the best solution specific to their individual needs.

We conclude with performing their pick-up and delivery needs as agreed upon in which they receive via email, automatic confirmation of their delivery request, tracking information, automatic confirmation of completion, and a follow up email inquiring about their experience.

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Company Profile

Company Profile

Quality delivery solutions that make your life easier! Whether you have customer orders to deliver, supplies that need to be brought in, or items that need to be transferred across multiple locations, with 4QL you can Consider It Delivered!

    Company Contact Info
    4th Quarter Logistics Solutions
  • 3645 Marketplace Blvd.
  • Suite - 130-126
  • East Point, GA
  • 30344
  • Phone: 678-631-9470
  • Website: http://www.4qlsolution.com

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