Geoffrey Horney - Handyman

Member Profile

Member Bio

I enjoy visiting Mother Nature whenever I get the chance. From camping and hiking to being on the lake or trail riding in the truck. Spending those moments with family and friends is a highlight for me.

Recent Comment

What to DO to GET Referrals: Element: Initiative | Topic: Participation – Appropriate Referrals

For our handyman group we come in contact with a varying range of clients. We love interacting with all, but there are some simple points that help me categorize each as On Base, Home Run, or Grand Slam.

On Base:
– First Time client.
– General idea of what they want.
– Simple(r) repairs and fixes.
– Limited interaction.

Home Run:
– Repeat business.
– General to Specific idea of what they want.
– Add-ons to scope of work/change orders
– Does some homework and research.
– Follow through and timeline of completion
– Feedback (Always helpful whether positive or negative), we like to KNOW how we can serve you best!
-Schedule in advance.

GRAND SLAM:
– Repeat business or that first time larger task.
– Specific idea of what they want.
– Challenges us to make/do that special something.
– Add-ons to scope of work/change orders
– Does some homework and research.
– Follow through and timeline of completion.
– Feedback (Always helpful whether positive or negative), we like to KNOW how we can serve you best!
– Referral machines and gate openers.
– Rates us on social media and helps to further our brand.
– Planning for that next big/fun thing.
-Schedule in advance.

Awards & Recognition

Development
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  • InfoMinute Seminar

Company Profile

    Company Contact Info
    Geoffrey's Home Solutions
  • 1865 Britt Drive
  • Snellville, GA
  • 30078
  • Phone: 678-414-4157

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