What to DO to GET Referrals: Element: Initiative | Topic: Participation

Referral Trigger for the week of August 25
Topic: Element: Initiative | Topic: Participation

Extras make us stand apart from the competition.

Share a client extra you’ve incorporated into
your business process.

Tell how you came up with the idea, and what you
had to do to make it possible and profitable.



5 Responses to What to DO to GET Referrals: Element: Initiative | Topic: Participation
  1. Doug Wheeler
    August 25, 2017 | 9:32 am

    When we build websites many do not know how to tell people how they do it. So I started doing pictures. I have a studio in my home I can do portraits. But one of my most exciting is my video studio. I have purchased lights, backdrops, and a teleprompter. I believe that video will be the nest wave to tell how people do it.

  2. Nancy Bour
    August 25, 2017 | 9:39 am

    Non medical home care companies offer many of the same services. To set ourselves apart we personally introduce a caregiver who is new to a particular case to the client the first time they care for the client. Client’s like it that the owners come to them and it validates to them that this is our caregiver. Caregivers like it as they are less anxious. Although we have reviewed the careplan with the caregiver in the office we also review it at the time of introduction to the client. It is another touch point.

  3. Tommy Schlosser
    August 25, 2017 | 10:20 am

    Picture Postcards of The Client’s Home
    For some time we had used Send-Out Cards for different milestones in our client’s lives but after I bought my first home and painted the front shutters I couldn’t remember how it used to look and in digging for a picture an idea sparked!
    I inspect the exterior of every home I insure and so now I take a picture of the front of the home and it becomes the picture on the welcome card to that client which they get a week or two after they start with us. It has proved extra popular with 1st-time Homebuyers.

    Tommy Schlosser
    770-855-3113 TXT Friendly

  4. Julie Bucar
    August 28, 2017 | 10:25 pm

    When my customers make certain milestones, I like to appreciate them. For example, I like to celebrate them with a cup of coffee or gift card in honor of all they have done for THEMSELVES and talk about the healthy changes they have made over the year!

  5. Abigail Unger
    August 30, 2017 | 7:12 am

    The Spirit of Giving

    I have several added services I give to my quests at Bespoke Hair Care Studio depending on their needs each visit. During our consultation I determine if she may need a scalp massage, make up tips or touch up, attention to her brows or even a chakra balance with essential oils; something to communicate she is being seen, heard, cared for and appreciated in the moment.
    In the past I was very concerned about consistency with value added services, trying to squeeze add on into every service. Now I focus on her needs and stay consistent in offering something relevant to her experience in the moment. This makes it a pleasure for me to give for I share in guests enjoing the customized care and element of surprise from my gift,

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