Essentials

What to DO to GET Referrals
Core: Officers Have A Core | Essentials
Conversation lead by the: Buckhead Team (100% Qualified)

  and Five Officers comprise the LeadershipCore of our Team. They create energy, equality, growth, quality, and speed.

  • What are the essentials for your business success?

How do you differentiate responsibilities
to guarantee your clients get a good result?

30 Responses to Essentials
  1. Jennifer Rakestraw
    March 20, 2020 | 9:48 am

    Anyone can can have a great idea. Success starts with the right products, the right attitude, and the right leadership. You have to lead your team by example So they are proud to represent you as a company. GiftCrate Interiors has 5 key employees and they are what is essential to my success in the interior design business. GiftCrate Interiors is more than a pretty space,

    • Amanda Walker
      March 23, 2020 | 3:34 pm

      Your business sounds so interesting! I am checking out your page now.

  2. Kevin Ames
    March 20, 2020 | 2:59 pm

    Creating photographs that tell the story my client wants to communicate is the most essential part of being a successful photographer. Another essential is that during photography, everyone has fun. When all of the details are ready in advance (another essential!) the shoot goes smoothly and when changes come up, they are easily accommodated.

    • Amanda Walker
      March 23, 2020 | 3:33 pm

      I love the element of “fun!” I never want to do non-fun business!

  3. Amanda Walker
    March 23, 2020 | 3:32 pm

    My business cultivates energy, equality, growth, quality, and speed through my artist community and myself. To say that all inspiration and energy comes from only myself or from within would just not be true! I have cultivated and nurtured relationships with artists in Atlanta and all around the world that use the same mediums as me, or practice totally different types of art. From our relationships and each other’s work, we are inspired creators and we generate new ideas for our work and business together.

    Art is a very energetic practice and the energy circulates within our community. Without our ability to inspire one another to try new ideas or materials, I am afraid that some of our work may be stale.

    The essentials to my business include thriving in these creative communities. The artist community is one of the most supportive and welcoming industries I have ever witnessed, and I am proud to say that my business, Moo on You, reflects that.

  4. Mark Thomas
    March 23, 2020 | 4:41 pm

    My essentials for business success begin with communication. My entire team, starting with my investigator and paralegal, keep transparent lines of communication constantly open. It is ultimately my responsibility to evaluate a case and prepare it for settlement or trial, but it starts with my team who make sure that a client’s needs, both medical and everyday, are utmost in my firm’s mind.

  5. Ramona Baptiste
    March 23, 2020 | 7:29 pm

    I prepare an engagement letter for each project which spells out the responsibilities for my client as well as for me. It explains the scope of work and fees, and the client signs it before we begin work. This ensures alignment in communication and eliminates blurred lines.

  6. Gregory Golden
    March 24, 2020 | 9:05 am

    Preparation, preparation, and preparation – are the three essentials for my clients to attain success. Whether it is a client meeting, deposition, hearing, or trial, it is not just a matter of showing up and a good result is automatically achieved. It is all of the work that is performed before showing up to one of those events: creating a meeting agenda before an appointment with a client; drafting a list of questions to ask a deponent; composing an outline of questions for witnesses at a trial, or perfecting the closing argument to convince the judge/jury that your client should prevail. I often describe it as seeing a play at the Fox Theater; it may have been a two hour play but 200 hours of preparation went into that two hour play. It is no different when addressing serious family law issues in the courts. Preparation, preparation, and preparation.

  7. Rebecca Brizi
    March 24, 2020 | 10:57 am

    An engaged client.
    I myself can not create change within a company. I can plan it, direct it, and track its success, but if the business leaders themselves are not creating the conditions for success, none of it will stick.

    My responsibility is to keep our work focused on goals and outcomes, to answer all my clients’ questions and make change easy for them, to supervise the implementation of the plan through continuous support, and to be flexible to my clients’ needs and preferences.
    My clients’ responsibility is to lead their organization through it all.

  8. Zack Knight
    March 24, 2020 | 3:22 pm

    Essential to my business is a client that knows and understands the value behind creating a more safe and secure culture within their organization. I can give them all the information and knowledge that I have but there needs to be action by the client in order to actually enact the protocols I recommend.

    For differentiation, I make sure the results I provide are already delegated to the individual that can handle that task within the organization. For instance, if I recommend a slightly different patrol technique, I would work with the security director to implement the new policy and procedure.

  9. Dr. Carolina Tillotson
    March 24, 2020 | 6:23 pm

    Fundamental to the success of my practice and successful client care is communication. Before care begins, there is communication about what they can expect care to look like, and feel like. I share what they can expect from me as a practitioner and the best ways they can show up in their life so they get the maximum benefit of our time together. This communication continues and evolves as the relationship continues and evolves.

    To better support the differentiation of responsibilities, I block different time slots to address whether I’m wearing the hat of a business owner or a practitioner.

  10. Denise Jutze
    March 25, 2020 | 8:25 am

    The essentials for our business are
    1. Gaining a clear understanding of the prospective customers needs and identifying our product matches through an initial consultation.
    2. Proactive Communication and managing expectations from the beginning, ensuring they know what to expect.
    3. Consistant follow through. Confirming what we have promised is being delivered.
    4. Exceeding expectations. It is our desire to not just meet but exceed our customers expectations.
    5. Become a network resource for other products and services that would add value to ensure they are experiencing maximzed success as a small business (2 -30) owner.

  11. Greg Jordan
    March 25, 2020 | 10:07 am

    Responsiveness and follow-up are two big keys to success in my industry. At FISH Window Cleaning, the goal is to respond to customer inquiries by the end of the business day and provide quotations by the end of the week (worst case). We provide quotes to meet the customer needs to ensure the quote and final price are the same. We do not want customers to have any surprises when the final bill is due. Finally, we call the customer once the work is done to ensure the customer is satisfied. Also, FISH has recently implemented a new feature that automatically sends review links and customer feedback forms once a work-order is completed.

  12. Karen Armstrong
    March 25, 2020 | 9:33 pm

    The secret to my business success is consistency. Every part of the business has a process that is repeatable that predicts results. For marketing, sending out postcards monthly keeps the phone ringing. Daily posting on social media keeps me relevant to my customers and demonstrates credibility. When working with buyers there is a written repeatable process. When working with sellers there is a written repeatable process. We have written responsibilities for what I handle and what my assistant handles and what we do together. Our customers are most satisfied when they know what to expect and what is expected of them. There are written processes for that too!

  13. Susan Levin
    March 25, 2020 | 11:31 pm

    1.I consider one of the most important essentials to my success is to follow up with my clients in a very timely fashion and provide emergency contact as needed.
    2.When I prepare reports and lab orders or supplements they must be done in a timely fashion and provide adequate guidelines for my client to follow with ease.
    3.I am responsible for every phase of my business from
    scheduline, billing, preparing reports, coordinating with a partner physician and ordering labs and supplements as needed.
    4.I always send Thank You notes to my new clients and follow up with the next steps.
    5.There are constant reminders along the way and my new charts allow for better organization.
    6.I share testimonials with my clients on line and as appropriate asking a client to share their experience with a new client.

  14. Jim Lewis
    March 26, 2020 | 10:11 am

    The essential of success in my business is guiding people through a stressful complex transaction as calmly as possible. My team does this by working together internally…my loan coordinator…processor…underwriter…and closer…to exceed the expectations of the client and the referral partner.
    Externally we stay in constant communication with all parties involved in the transaction to keep them updated. If there are issues with the transaction, we don’t hide them, we simply communicate what they are and what our game-plan is to overcome them.
    I have found over the years if my team and I remain calm and communicate with the all parties involved throughout the process…..everyone else gets the sense we have things under control…and therefore they remain calm and work with us toward our common goal of closing the transaction.

  15. Linda Kuryloski
    March 26, 2020 | 10:39 am

    The essentials I focus on for success in my business are preparation and education. I need to prepare for each client meeting differently because no two clients will have the same financial requirements. I then need to educate them on their options so that collectively we can make the right decisions for them going forward.
    My office’s responsibilities are to inform clients about changes in the market. We do this by regularly sending out articles about the market and investments from respected sources. I also host seminar luncheons three times a year where I invite a guest speaker from the industry to talk and give their perspective on market conditions, to which all my clients are invited.

  16. Matt Frazier
    March 26, 2020 | 10:47 am

    As an independent insurance agent accuracy, diligence, & responsiveness would be a few of the important aspects of my job.

    Insurance is entirely ineffective without accuracy because a simple data input error could result in a claim being denied or limited. Diligence means that careful consideration and planning go into the design stage. I’m not selecting a box off the shelf, I’m creating a package that is specifically fit for my clients’ needs. And finally customers want to know that I’m available. Responsiveness means that I am there to help them through complex decisions, planning for changes in their lives and helping them deal with claims and disruptions that occur.

  17. Lisa Wrenn
    March 26, 2020 | 11:21 am

    There are many steps and facets to a transaction in my business and clients can be overwhelmed while buying or selling a home in the midst of running a business and taking care of a family. My team divides responsibility and communicates steps as they need to know them. I handle the overall vision for getting that client to closing, marketing and negotiating. My assistant assures that the flow of paperwork is timely and complete while communicating with all parties. She also facilitates the marketing for listings and makes sure we are reaching all outlets that we plan to reach. The lender makes sure all processes are followed to assure that the money shows up on time. The attorney assures that we have a seamless closing and there are no title issues. All the while, I am communicating our progress to our clients and giving them an experience that knocks it out of the park. I let them know that I am not in the transaction business but the relationship business and I want them to be so happy that they share their story with their friends.

  18. Neeli Shah
    March 26, 2020 | 2:41 pm

    The idea of putting together your Last Will and Testament or other planning for your loved ones when you will no longer be around is understandably overwhelming for most clients. My job is to make that process less overwhelming.
    Essential to my practice is to explain how the various aspects of the estate plan, tax considerations, legal aspects, and family dynamics will work together and to do so in plain English, not legalese.

  19. Taylor Sellers
    March 26, 2020 | 2:42 pm

    Communication and well thought out processes are essential to our firm’s success and our client’s continued success. The number one we realtors choose our firm over the firms their brokerages tell them to use is we communicate with them and their clients. Through the entire closing process agents and clients know what is going on with their closing so when the day of closing arrives, everyone is aware of the financials involved in the transaction so everyone can have a smooth closing experience. We have specific processes in place to make sure everyone is aware of the necessary details in advance of closing.

  20. Heather Riggs
    March 26, 2020 | 2:48 pm

    My Team and I have developed a system for communication based on roles called “CASTLES.” While it certainly creates clear and consistent channels for us internally, it also helps our clients better understand how their projects move from strategy to production to launch. We also rely on essential technology tools to keep projects on track, like Slack for collaboration management, Team Work for project management, and Sharp Spring for opportunity management. These tools and systems ensure that we keep the ball rolling, whether it’s From Home Friday or we’re sheltering in place.

  21. Jim Demetry
    March 26, 2020 | 3:24 pm

    As a business attorney, my job is to address a company’s legal issues in a way that achieves a successful business outcome. To do that, it is essential that I and my team understand my client’s business, their objectives and goals, and that we use that information to achieve an outcome that most benefits the client. That is why I engage clients through a variety of fee arrangements that meet each client’s circumstances and that are appropriate for the work I have been asked to undertake. It is also why I make recommendations that are best for my clients even if it means less money for me in the short run. By keeping my clients’ interests as the essential part of my law practice, I earn the trust of clients and develop long-term relationships that benefit both of us.

  22. Bo Riddle
    March 26, 2020 | 5:20 pm

    In Cobb, Fulton, Dekalb and Gwinnett counties, there are over 59,000 commercial properties. And my clients don’t care.
    For the most part, when my clients are engaged in real estate activities, that is time away from their activities that generate income.
    My clients trust that i will search through those properties to help find them the best real estate solution for their company.
    I strive to value both their trust and time by presenting material in a complete and concise manner that enables them to make an informed decision in a timely fashion.

  23. David Wise
    March 26, 2020 | 7:12 pm

    Detail estimates and through change orders are sent as soon as they are discovered. Thorough clean ups are essential to every job. Then we call before we send the invoice to be sure the client is happy.

  24. Brian Prusik
    March 26, 2020 | 9:08 pm

    The essentials for business success at Fastest Labs is to offer a great customer experience. For most customers that means speed. Customers want to avoid an extended period of time in a waiting room waiting on a simple drug screen.
    While each employee at Fastest Labs is responsible for their unique functions; for example, the Office Manager is in charge of customer invoices, verifying lab bills and other office duties and the Director is in charge of new business, everyone is trained in all collection procedures so when we get a large influx of clients, all employee can postpone their less time-sensitive duties and concentrate on collections to ensure customers’ needs are exceeded.

  25. Rob Riggs
    March 26, 2020 | 10:07 pm

    Communication. As business professionals, it doesn’t matter how great a job we do, if we miss the client’s expectation. The Discovery process I’ve implemented with my team helps us get at the core business objectives driving our project, and sets the benchmark for the success story right up front. It’s no surprise when we ask for a testimonial when a project launches, because we outline the finish line at the beginning of the project. I’ve implemented a communication process that gives our client weekly status updates, and feeds back our client’s mood on the job we’re doing. Communication through the project and after we launch ensures success for us, and for our client.

  26. Drake Conner
    March 27, 2020 | 6:47 am

    What are the essentials for your business success?
    How do you differentiate responsibilities to guarantee your clients a good result?

    Essentials for the roofing business is projects to work on and the referral pipeline. With time and weather, all roofs need maintenance or replacement. Going the extra mile for a homeowner will bring in more referred clients.

    To make sure the homeowner has the best roof replacement experience, there are a few different people who get involved in the process. After the roof is bout by the insurance company, the homeowner gets an intro call from our admin and then a scheduling call from the production dept. During the build, a project manager is on-site and I also come to visit the site until the build is finished.

    Drake Conner
    Escex Roofing
    843-687-4021
    drake@escexusa.com

  27. Matt Spett
    March 27, 2020 | 11:24 am

    First and foremost, TALENT IN CREATIVE COMMUNICATIONS. Most of my clients tell me they come to us because they don’t have a creative bone in their body. That’s wrong. Everyone has some sort of talent in creativity, but it’s just focused in other areas. My clients know that we have the creative talent in advertising and branding that will garner the results they’ve been looking for all along. Second, maintaining relationships. We’re not in it for the short-term with our clients. It’s imperative that we build trust because we’re in this together for a little while and results don’t happen overnight.

  28. Chris Huber
    March 27, 2020 | 12:19 pm

    It essential for our success that we understand what our customers need for their projects. Many times they have a general idea but not specifics. We go through how they want to use it, where they want to use it and for how long. When the project comes out better than they envisioned, we know our relationship will continue.

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