Essentials
The essentials for business success at Fastest Labs is to offer a great customer experience. For most customers that means speed. Customers want to avoid an extended period of time in a waiting room waiting on a simple drug screen.
While each employee at Fastest Labs is responsible for their unique functions; for example, the Office Manager is in charge of customer invoices, verifying lab bills and other office duties and the Director is in charge of new business, everyone is trained in all collection procedures so when we get a large influx of clients, all employee can postpone their less time-sensitive duties and concentrate on collections to ensure customers’ needs are exceeded.
