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When a potential client first meets with me, I engage in some “small talk” to make him/her more comfortable, as it can be a very stressful first meeting to discuss a divorce or other family law issues. During this “small talk”, I try to learn something personal about him/her (e.g., favorite sports team, hobbies, etc.). I am looking for a reason to be able to reach out to him/her the following day or so, without being “in your face” about these sensitive issues. For example, if he/she is an Atlanta United fan, I’ll say something about the previous game or I looked for you at the game but must of missed you among the 70,000 people. Of course, I end the communication by stating that it was a pleasure meeting with him/her and feel free to contact me with any questions or concerns. I will typically get a response and it serves as an effective segue to the more serious issues.
