Essentials
The secret to my business success is consistency. Every part of the business has a process that is repeatable that predicts results. For marketing, sending out postcards monthly keeps the phone ringing. Daily posting on social media keeps me relevant to my customers and demonstrates credibility. When working with buyers there is a written repeatable process. When working with sellers there is a written repeatable process. We have written responsibilities for what I handle and what my assistant handles and what we do together. Our customers are most satisfied when they know what to expect and what is expected of them. There are written processes for that too!
