Mark Biller - Security System

Member Profile

    Contact Info
  • Phone: 954-648-2211
  • Team: Brookhaven
  • Introduced by Ernest Adcock
  • Joined on 02/20/2018

Recent Comment

Professional: Precise – Respect

The first thing I due is respond……I face the situation head on. I also try and source the problem first at Ackerman so I have a clear understanding from both sides as to what happened. I then will offer to get in between Ackerman corporate and the customer. So that the customer feels that I’m trying to resolve the problem. I offer credit if necessary or getting a tech to the home immediately if possible. Howver some problems just cvant be solved and in those cases I ask what can I do to help the customer fell better about the situation.

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