Yvette D. Best - Accounting

Member Profile

Member Bio

I help small business owners and individual taxpayers solve IRS tax problems and provide year-long tax saving strategies. Established Tax Accountant and bestselling author of four business books.

Endorsements

Recent Comment

What to DO to GET Referrals: Element: Action | Topic: Credibility – Eye Contact

When interacting with a new client, I like them to feel that they are in control by giving them my full and complete attention. Being present in the conversation, not just waiting to jump into the discussion with a response. Actively listening to their concerns and underlying issues that play a part in the accounting process such as why they are filing tax returns late or cannot make quarterly payments on-time. I provide direct eye contact and positive body language to engage the client and show that I am focused on their needs.

Also, I will contact the client through their optimal communication path whether by text, phone or email. This further shows that I paid attention to their needs, documented their request, and want to build upon the initial relationship. Lastly, when business is concluded, I ask for feedback on their experience via survey to improve my overall customer service model. Being present and paying attention is the most valuable assets I use to keep my clients coming back. I listen to my clients and hear what they are saying and feeling.

Awards & Recognition

Leadership
  • VisitorCoOrdinator
  • MentorCoOrdinator
Development
  • Orientation
  • InfoMinute Seminar
  • GateOpener 101
  • Best Client Workshop
  • 7-Minute Workshop Presentation

Members Sponsored

  • Lorinda Buckingham

Company Profile

Company Profile

Best Services Unlimited LLC is the only accounting firm in Fayetteville, Georgia accredited and ‘A+’ rated by BBB of Metro Atlanta, also specializing in new business formation and consulting services.

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