My action aligns with more care and concern for the customer. Two weeks ago I had a client opening a new coffee shop in Roswell. They signed up with Comcast. It was later uncovered the installation could not meet their desired date and would delay their opening. One of the competitors in the area was able to make that date as there would be no construction invloved. I cancelled my agreement with him to go to the other and meet their deadline. They are now open, up, and running.