When it comes to tools that are essential for my business, I have sevral applications on the phone and websites that I use. I have Leap which is a CRM software. It helps when I order a roof inspection, making claims and sending out emails and txt messages. I also use a app/site called Hailtrace. Hailtrace allows me to see the areas that have been hit with storms. It shows if it was affected by wind or hail. It shows me how large the hail is. My clients benefit from Hailtrace because it helps in the claim process. Insurance compaines are more likely to settle a claim that has been given the most effective weather effects.