After learning a Single Best Thing, I have to write it down otherwise it may be gone forever. I make sure to prepare in sharing my Single Best Thing prior to my meeting. This way it comes out normal, a matter of fact and more importanly that I was paying attention and have come prepared. 

I keep my Infominute, referral trigger, SBT and Subs and Visitors in a document on Dropbox that I can view on my IPAD at a meeting to make it easy for myself. 

When I'm looking for a single best thing, I'm usually looking for something about the person that's new information.  Questions in along the lines of "how did you get into your business" or "tell me about your last project".  There are usually details that are similar or different to my experiences (the same thing that creates referral connections for us).  Before I leave the meeting, I have the single best thing commited with a visual reference.  Nelson Carrasco (Painter on the Buckhead Team) and I had breakfast this week.  He told me a story about how he obtained funding for college.  It involved walking up to someone on a lawn mower - that's a picture that will stick with me.  Along with a great story about his determination.  If I have to refer to notes when I talking with a client - it's never going to produce results for my team members.

I've learned I HAVE to take a note. No matter how brilliant that Single Best Thing is - if I don't write it down, it's gone.  I use the Supernote (ask if you want more info) and a templete by Voya for meetings. 

When I'm at coffee with a Member I try to remember to take a picture of the two of us together, then post it in News with the Single Best Thing.

I've seen Melissa Moody's one-page-prep for a meeting:
She has her InfoMinute printed out, then her Referral Trigger answer, ad then any SBTs from coffee that she's going to share during referrals. It's a brilliant way to give value.

Single Best Things are fun and invaluable. So, I don't leave them to chance. When meeting with Team Members I give my full attention. I reserve five minutes toward the end of the meeting to seed a Single Best Thing using the following approach:

1. I share my Single Best Thing.
2. I ask: What's the Single Best Thing you want me to take away from our conversation?
3. I invite my Team Member to share a Single Best Thing.
4. I offer the Single Best Thing I'd like them to take away from our conversation.

I prepare some, but not too much. I prefer the magic that gets created from being present, curious, and expecting pleasant surprises.

When I'm heading to a coffee, I always have a small notebook with me to jot down notes about the conversation right after the meeting so it's fresh in my mind.  I will also capture my Single Best Thing as I recall the conversation.

The system we use is very secure and it is where we do all of our work and planning. I also keep none secure notes in my paper planner. 

I have a PowerCore notebook where I record my notes from coffee meetings. This helps me mention the single best thing about a person when I am referring them. 

Understanding how new information, credibility, and reciprocity form a balanced approach to successful referrals on a member's journey. Respect, Connection, and credibility all matter immensely when working with others.