What To Say To Get Referrals: Reaction > Credibility

Sales language frequently focuses on fear of loss. Referral language is always about a hope or dream. 

Tell us the good news. What good thing happen to your clients because of you?

·       Is it family related?

·       A business benefit?

 

We’re a group; give us good news.

Wendy Kinney

Response from Wendy Kinney

from the PowerCore Team

Members often share their wins -- I love that!

  • Wednesday I started the day with Michael O'Neill's 15 year recognition.  He shared the best thing he'd given: a health insurance referral that created a second generation corporate client.
  • Donna Chunglo keeps me posted on the percentage of her business that comes from PowerCore. And she shared the difference in income when she stopped trying to serve "everybody" and focused on Best Clients.

When I have a day of issues I remind myself that's how I give value.
David Citrin just got his 30 Year Pin - yowza! 
The average life of an independant group is 18-24 months. David's PowerCore Team has thrived, despite the normal problems caused by two people in the same county <!> for 30 years.

That's a benefit to his business,
which creates a benefit for his family.

 

Rebecca Brizi

Response from Rebecca Brizi

from the Buckhead Team

I have a client who desperately needs to delegate, but she can't seem to do it. In a recent meeting we were discussing this problem. 
She talked about setting up her boundaries: everything to which she would say no. The result was her constantly talking about work she would not do, and telling her employees to do it instead. This was part of the problem: the constant NOs created negativity and made the team feel like they were being given grunt work. 

But what if boundaries are not about what we exclude? What if boundaries are about what we include?

Together she and I compiled a list of all the work she wanted to do, and everything else is in a To Do list which we are reviewing to decide what to delegate, what to outsource, and what to stop doing. And now, those will be development opportunities for employees. 

The good thing that happened to my client was a complete mood change, both for her and in her relationships with employees. It went from contentious to supportive. 

Tom Wallace

Response from Tom Wallace

from the Peachtree City Team

The husband of one of my recent client couples mentioned after our third session together that he has been able to implement some of the information we have been working on in their personal finances into his business.  As a result, he can make better business decisions that are already having a positive result in his business.

Heidi Franz

Response from Heidi Franz

from the Newnan Team

One of the best parts of my work is seeing the good that comes from it.
A client of mine—Jake, who owns a landscape lighting firm—used to dread tax season and avoid looking at his numbers. Once I organized his books and set up a reporting rhythm, something shifted.

He told me the biggest win wasn’t just cleaner books—it was peace of mind. Because he finally understands his cash flow, he and his wife were able to plan their first real family vacation in years without worrying about what was happening at the office.

 

That’s what I deliver—clarity that leads to confidence, and confidence that gives people choices.

Lacy Loyd

Response from Lacy Loyd

from the Newnan Team

When a commercial client enrolled in our Emergency Response Plan, they had no idea how soon they’d need it. Months later, they walked into flooded offices. Trash bins were floating, water covered the floors. Instead of panic, there was confidence. They reached for their ERP binder, followed the plan, and made one call. Within hours, restoration was underway, and business interruption was minimal. Preparation didn’t just protect their building, it protected their peace of mind.  That's a benefit to the business.

 

 

Michal Spiegelman

Response from Michal Spiegelman

from the North Point Team

Earlier this week, I received a message from Cundy—a client I met with weekly for six months over Zoom.

She owns a creative technology company, leads a team of 15, and when she first came to me, she was burned out. Her stress at work had started affecting her marriage and her relationships with her adult kids.

She told me, “I was on the edge of divorcing my husband. My kids barely spoke to me. I couldn’t find peace at home or at work.”

Through our sessions, I helped her reconnect with who she is, set healthy boundaries, and take responsibility for how she shows up in her relationships.

Here’s what she wrote this week:

 

“Your intuitive guidance helped me reach a deep level of self-awareness. I feel grounded and confident in who I am. My husband and I fell in love again. My relationships with my kids are closer. And I can now run my business with peace of mind, knowing I don’t have to sacrifice myself to succeed.”
Myrna Cesar

Response from Myrna Cesar

from the East Cobb Team

I recently spoke to a client named David, and he is a man transformed. For months, he felt trapped by what he called "The Dragon"—the unpredictable, exhausting nature of his mother's dementia. The Dragon had stolen her peace of mind, making her confused and sometimes depressed - plunging David into constant fear and guilt.

We stepped in and provided that gentle, specialized care. We didn't fight the Dragon; we tamed it. We brought back a safe, predictable routine that allowed David’s mother to regain her dignity and her comfort. David's dream was simply to wake up without a knot of anxiety in his stomach. Because of Acti-Kare, he now has that freedom - spending quality, peaceful time with his mom instead of struggling.

We provide the Dragon Taming so they can get their life back.