What To Do To Give Referrals: Flashlight Travels

Think of a Single Best Thing you shared with a client, colleague, friend, or family member.

Tell us:

  1. Whose idea you shared
  2. The Single Best Thing itself (one clear detail)
  3. Where you used it — and what difference it made in that conversation

Don’t repeat a response — like a flashlight, each Single Best Thing shines in its own place.

Derek Ferwerda

Response from Derek Ferwerda

from the North Gwinnett Team

Single best thing for me is more the overall concept which most members understand, believe in, express and execute.  it is all about the client and their needs and their wants.  we disappear and morph into what our client desires.. and if they are wrestling with that outcome, we are there to help guide them with integrity, honesty, and commitment

Richard  Trabue

Response from Richard Trabue

from the Paulding Team

Robert, helping to put an actual value on someone's business, what is the business worth? How much do you know to sell it for? Are you leaving money on the table without professional assistance? Who are you selling to? I used this information with a prospect who has to sell his elevator business before investing and he did not even know where to start in order to sell his business. Was essentially running blind but I and Robert were able to give him better clarity and a plan of action to follow.

Alanna Blake-Lawlor

Response from Alanna Blake-Lawlor

from the Woodstock Team

  1. Grant Barton with NBS roofing, shared with me that when his crew are preping a home to place a roof, that they have two different types of tarps that they use. 
  2. They have a mesh tarp that could be used over fish ponds or AC units or equipment that cannot be completely covered from light or air and also they have a regular heavy tarp which blocks most light and air. 
  3. I recently shared this with my client Laurie, who was very concerned about granules from the shingles or small pieces of debris landing in her KOI ponds or damaging her newly installed aerotor fountain bowl for the fish.  She was also concerned that the tarp would stay in place during the process.  I shared with her that Grant and his crew would anchor her chosen type of tarp, whether mesh or regular heavy duty roofing tarp, into the ground, so that there would be no chance of any disturbance or harm to her prized KOI fish or their ponds and water features during her roof replacement. It was this superior attention to detail and paying attention to what is important to the client that won Grant and NBS roofing the deal. Laurie looks forward to HOA approval for her new roof. 
Davis Apple

Response from Davis Apple

from the Woodstock Team

1. Ludi Aleman- Choice Floors Cherokee

2. Ludi shared a story in an info minute about a time where a homeowner who had old worn out flooring and Ludi showed up with a mobile showroom with lots of options for flooring so the homeowner was able to make a choice right then and there!

3. Recently I was talking with my inlaws about the worn wooden flooring in my new home and mentioned Ludi's services with a mobile showroom. They were shocked when I mentioned that Ludi can bring the service right to the home. My inlaws have worked with lots of flooring companies before and never had any of them bring that kind of service that Ludi provides. People like to have options and being able to see those options in person versus just in your head can make all the difference.

Justin Carter

Response from Justin Carter

from the Woodstock Team

Amber Isaksen

 

the idea of marketing material can make multiple impressions. I know this fact and choose to supply our team with logo pens weekly at our table. 

I was speaking with a member who stated he was struggling getting his business name out there. Thinking of impressions, I asked what he did marketing wise, he was all digital. Sometimes having something tangible sticks with people longer. 

Stacy Freemyer

Response from Stacy Freemyer

from the Woodstock Team

 The Idea: I shared a specific "Single Best Thing" from my team member, Christine: her high-quality massage services are available for only $100.00 per hour. 

  The Context: I used this during a conversation with a client who was expressing how overwhelmed and stressed she felt. When I suggested a massage to help her recharge, she initially hesitated, mentioning that she didn't think she could afford the expense of professional self-care right now.

The Difference: By sharing the exact, accessible price point Christine offers, I removed the "financial barrier" for my client. It transformed the conversation from a vague suggestion into a practical solution. The client’s tone immediately shifted from hesitant to interested; she asked for Christine’s business card and a formal introduction right then and there.   

 

Lexi Whitlark

Response from Lexi Whitlark

from the Woodstock Team

Christine focuses on a de-stress massage over a deep (make it hurt) tissue massage. Her clients leave feeling like the weight of the world has been lifted off their shoulders. While asking my friend how she's been, she told me about all the "stress triggers" in her life right now. I asked her if she takes time for herself including getting a massage. She had not considered using a massage as a way to de-stress  and loved the idea of telling her husband to buy her a gift card. 

Myrna Cesar

Response from Myrna Cesar

from the East Cobb Team

People often ask what makes Acti-Kare different. Is it the companionship, the meal prep? The light housekeeping? The medication reminders? I always say - Those are tasks, but our Single Best Thing is something you can't see on a checklist: Peace of Mind. We recently had a son tell us that before one our caregivers started, he spent every work meeting staring at his phone, waiting for a crisis. Last Tuesday, instead of a crisis, he got a photo from the caregiver -  It was his mom, laughing while they made his grandmother’s biscuit recipe together. The text simply said: "We’ve got this. Focus on your day." 

That is our goal for you - Whenever you're ready to set that weight down, we’re here to help you carry it

Oscar Velez

Response from Oscar Velez

from the Woodstock Team

1. Grant Barton – NBS roofing

2. during one of his info minutes, he shared some specialized equipment, i.e. foam shoes that he and his team can use for added attraction while they are up on roofs. 

3. As a painting contractor, I can share this with my clients while I am on site and let him know that Grant will be able to access hard to reach places because he has the tools to get up there  

 

 

 

Wrx Kimura

Response from Wrx Kimura

from the Woodstock Team

 Oscar over at Three Brothers Group,  said something that honestly stopped me in my tracks. When working witha client and figuring out timeline , he told his client to renovate their kitchen now .Not right before selling, to boost the listing price,but just so they could enjoy it. That idea of living in the value you create! 

And it made me think about you. So many of my clients are sitting on equity right now, waiting for the “right time” to do something with it. But what if the right time is now? A refinance, a HELOC ,we could get you that backyard, that kitchen, that space you’ve been putting off. You’d actually get to live in it, enjoy it, make memories in it ,and then sell it when you’re ready.

That’s the kind of financial move I love helping people make. Not just building wealth on paper, but building a life you’re actually excited about. People deserve to live in their remodels before letting someone else enjoy it.

Mark Salmon

Response from Mark Salmon

from the North Point Team

I recenly substituted on the North Gwinette's team. Derek the landscaper and tree guru sahred that we should not trim the top of Krate Mytles, he calls it "krate murder". I shared that with my wife and said I will ask my gardener to not cut our Krate Myrtles anymore. I know this will resonate with others.