I met with the owner of Pelican's SnoBalls when the business was just getting started. After helping them get set up for payroll, I learned they were in need of an accountant. It was an easy referral to Matt Honea, the accountant on our team.

Shortly after meeting with Matt, they were introduced to Matthew Ellis of Edward Jones to help with their retirement planning needs. During my initial meeting with Raymond from Pelican's SnoBalls, he also shared that his wife was dealing with serious back issues resulting from an accident. Without hesitation, we referred her to the chiropractor on our team.

What started as a simple payroll relationship became a well-oiled referral train that generated multiple connections and solutions for the client. That's one of the reasons I love being part of our team—we take care of our clients' needs, whether they're related to their business or their personal lives.

One of the greatest advantages of me being young is being surrounded by my young friends. There's not a day that goes by where we chat about the financial markets which we are able to intro our incredible financial advisor. These conversations and introductions were made as single people and over time has generated into family refferals which have multiplied the amount of refferals from the original passing. Timing was definitely right especially when it comes to financial planning! Thank you Matthew!! 

My great neighbors of 14 years sadly decided they were moving. Their son had just finished his residency and was moving to a permanent medical facility to practice. Since there were grandchildren involved, they were highly motivated to move to be closer to their son, and, more importantly, the grandchildren. They reached out to me for referrals as I have worked in the real estate industry for years. I could think of no one better suited to assist them than Angie Hays. The timing was perfect but the service was exceptional. I have heard through my neighbors that their son enlisted Angie's help to purchase his property. I have written an endorsement letter for her and still refer her to clients moving to Mexico City Beach, FL. 

I provided a multi-generational referral to a former long term PowerCore member, Chris Quay, Fewer Bugs.  The referral started with Doug Ross, as a Team Member "Business."  Based on my exceptional service experienced, I referred a neighbor, who was in need to Chris Quay, explaining his knowledge, pricing, and customer service he would deliver. The neighbor then provided a generational referral to another neighbor, within our community.  

Hearing noise in my attic was an easy decision to call Ken Can.  He did a great job, and I sang his praises to everyone.

A little while later, my daughter and son-in-law noticed squirrels going through a hole in the roof of their front porch, so naturally, I gave them Ken's contact; he came over, and not only did they have squirrels, but also bats.  He took care of both situations, and they were very pleased.

i think a multigenerational referral ive given is going to be the families i refer to my group, like when i send one person to aaron veras, and that person in tern tells their kids about great rates, or buying thier first home, or when i share matthew ellis's details and then that family intern introduces thier kids to start their investing for their futures, as well as Brenna to help a family buy their first home and then their kids go looking for homes after. its more so a slow catch up for the families to trickle down, but i know i use these guys and when i refer they would also share these with their kids. honorable mention to matt honea and taking care of generations of families as well.

I worked with a sweet couple to purchase their next house. The house they were interested in needed a new roof. The Sellers were insistent on not being able to afford it. I sent my awesome roofer from our team (Matthew Roy - MCB Roofing) to the property to inspect the condition of the roof. He discovered there was storm damage AND there were defects that by code would most definitely qualify the roof for replacement through the insurance company. Matthew worked dilligently as a team with both the listing agent and myself to get this house through the process of securing a new roof. It was a win-win for all sides - My buyers got a new roof on their new house, the Sellers sold the house without much money out of pocket, and both Realtors made a sale. The listing agent was so impressed with Matthew's knowledge, work ethic, and communication that she now calls him regularly for her clients' roofing needs. It has become a multi-generational referral, for sure! :) 

I gave recently gave a referral to a member of our team,  Jeremy Hardin, the owner of Blue Mountain Exteriors. He came out and clean the house so well, several of the neighbors asked for his information. He and his team did such a great job it turned into them paint multiple house on that street. 

They were amazing and professional. Did a great job and cleaned up very well.

From my best recollection, I have not had a multi-generational referral come directly from myself (but we have seen some from my wife's time in PowerCore).  The multi-generational referrals that we have seen have always come from a place of impression and execution.  

For our business, we have had many clients from PC referrals that recommended friends and family that recommended others etc to the point where I know we have 4th and 5th generation but is impossible to track.  This started with the original referral being impressed with our preparation, organization, and ultimate execution of their need.  From that experience they were happy to share with their friends and family that we were knowledgeable and competent.  This chain of execution is ultimately how your word-of-mouth marketing takes off.

For my team, I have had friends tell me that Brenna's presentation was so organized and impressive that they have already sung her praises to their friends who inquire about realtors.  That meeting (although not gaining their business for multiple reasons) created a lasting impression that has made them happy to pass her information along.  Even if the business is not secured that day, the preparation and knowledge that the client meeting showcases will faciliate those multi-generational referrals.

I'm not even sure if I have given a multi-generational referral, although it's possible! PowerCore membership brings with it a certain element of trust, so I usually feel comfortable referring PC members even if I don't know them.

Yes, I have given an endorsement letter for people I've used personally. I suppose I should consider doing the same for those whom I've referred.

The multi-generational business I conducted was not known ahead of time. I do believe it was from taking time to listen to my prospect/referral to understand what they actually want and need. I never try to just sell something to someone. I need to know a lot of information about them before I can even suggest a potential solution. That customer service and my extended communication to and through our relationship make a difference in my business. I do ask for referrals at different check in intervals and our clients enjoy passing their friends and family to me.

While I haven't passed a multi-generational referral yet, I could see passing another business owner to the team who may be in the earlier parts of their business, being multigenerational. We have multiple people on the team who would be great resources to a starting business, so introducing them early could help in their success. 

Late last year I referred our electrician, Andrew Vaughan, to a client who hired me for a renovation project. The Godis had purchased their house about 4 months prior and were working through the list of items from their inspection report. When they mentioned multiple concerns about their electrical system, it was an easy opportunity to refer Andrew and their multipoint, whole home inspection for $199. Andrew's professionalism and thoroughness impressed the Godis and they not only hired him to fix the issues his inspection found, but have asked him back to complete multiple other projects. While this is not a technical "multi-generational" referral, it has led to repeat business for Andrew, and has also extended to the Godis trusting us both for additional referrals of other PowerCore members.  They have mentioned to me multiple times that they were impressed with the quality and service provided by every professional I referred, and I have no doubt they would be happy to provide recommendations for all of them.

I have been on the team for a short time but I give referals based on what people say in the office. If I can be a middle man to someone and help someone out than I will. I love to put two people together.

One of the best referrals I’ve ever given was to our chiropractor, Lilly.

It started with my mom. She was dealing with ongoing pain and discomfort that was affecting her quality of life. I referred her to Lilly, hoping she could help. Not only did Lilly help relieve the pain, but she took the time to truly listen, understand what was going on, and create a plan that made a real difference.

The results were so good that my wife went. Then I went. Before long, our kids were seeing her as well. What started as a referral for my mom turned into a relationship that benefited multiple generations of my family.

Looking back, I think it happened because Lilly genuinely cares about her patients. The timing was right for my mom, but the reason the referral multiplied was the experience. Every family member received the same level of attention, compassion, and care. She made us feel like family, not just patients.

Because of that experience, I’ve referred friends, clients, and other family members to Lilly. When someone asks me if I know a great chiropractor, I don’t hesitate. I’ve also shared our family’s story because people connect with real experiences. It’s one thing for me to say Lilly is great—it’s another to explain how one referral helped my mom and eventually improved the health and well-being of my entire family.

That’s the power of giving a referral. You never know when helping one person will create a positive impact for generations to come.

I’ve referred many others to Lilly since then, and I even wrote an endorsement letter because I believe in sharing great experiences. When someone makes that kind of impact on your family, it’s easy to confidently recommend them to others.

I have not been on the giving end of this yet. But I have been on the receiving end of it. I'm currently doing a home for a neighbor of a refferd client given to me by the real estate guru on my team and I just estimated the cabinets for the neighbor across the street. 3rd generation. I think that's how this works.

I don't think I've given a true multi-generational referral yet. I think a lot of that comes down to timing. After all, you don't recommend a roofer to someone who just bought a brand-new house.

What I do find is that when I've received exceptional service from someone, or when a person I've recommended takes great care of my client, I make a point of sharing that experience. I'll tell others about them, write Google reviews, sing their praises, and look for opportunities to connect them with people who could benefit from their services.

I've built a strong network of trusted professionals over the years, and whenever I see an opportunity to bring the right people together, I try to make that connection. That's how relationships grow, trust is built, and referrals naturally multiply.

One referral I gave that has the potential to become multi-generational began when I wrote an endorsement letter for a professional in my network. Rather than simply making an introduction, I took the time to document my experience with their expertise, professionalism, and commitment to serving their clients.

I believe this referral could become multi-generational because the endorsement letter serves as more than a recommendation. It creates trust before the first conversation ever takes place. When someone receives exceptional service after being referred, they are much more likely to share that experience with others in their own network. Those individuals may then become clients and, in turn, refer additional people.

I’ll be honest—I haven’t had a true multi-generational referral yet… but I feel like I’m standing right at the starting line.

Working in auto and home insurance, I talk to people all day long—clients, prospects, referrals—and the funny thing is, you never really know where a conversation is going to lead. One call can turn into a connection, and that connection can turn into three more if the experience is right.

What I do know is this: the ingredients are already there.

• The timing is always changing—someone I talk to today might not be ready, but six months from now they will be.
• The opportunity to deliver great service is constant—and in my world, when you save someone money and improve their coverage, they remember that.
• And let’s be real—people love sharing a win. If I help someone feel taken care of instead of confused about their insurance, they’re going to tell their family, their coworkers… probably even the neighbor they were just talking to outside.

I haven’t written a formal endorsement letter yet, but I am building stories every day. And I already use those real experiences when I talk to new people—it helps build trust right away.

So while I can’t share a multi-generational referral story just yet, I’m confident it’s coming… because in this business, every conversation is a potential ripple effect. I just haven’t seen how big the ripple gets yet. 😄