Scot Bowen Watt scheduled coffee because she wasn't getting referrals from her Team. 
She was a consumate, credible Public Relations professional, who had international associations and countries {!} on her client list.

The problem was:

• she was using the language of Public Releations to speak to Team Members.

The language for referrals is different.
What works on a website converts the reader into a prospect.
That language does not prime the reader to recognize referral opportunities.

Worse, that language keeps the reader thinking about themself instead of referral possibilities.
So the problem was:

• each week every Team Member was thinking "I don't need you."
  Full stop.

No more thinking.
No referral recognition.
No business.

For a business owner that's a problem.

My clients Aaron and Jill are expecting their first child. Adam called me asking about every possible test I could do on their new home. He wanted to make sure that the home was not only structurally and mechanically safe, but that the air was safe as well. Their problem was that they were buying an older home. They loved the neighborhood, but the home they chose did not have the energy efficiency or updated systems they wanted to ensure their family would be happy and safe in the home. They needed to know the exact issues they were going to have buying the house as is and how much money they would have to spend in order to bring the house up to their standards. Additionally, they had a very short due diligence period and needed the inspection next day. 

The owner of a Garage Door Company was called to a friend's home because she was late to work and couldn't get her SUV out of the garage.  My friend was in a panic as she needed to drop her cute as a button son off at daycare before pitching the biggest contract of her career and now she was going to be late. I went over, picked up the little cutie and called her an Uber. After she was safely on her way to get to her BIG DAY, the Garage Door Repairman came to fix what started this whole day off on the wrong foot. One would say, problem solved, no harm done....but you know what the real problem was??  Her husband was the Garage Door Repair Business Owner, and he had been too busy wearing too many business hats to get his own garage door repaired when it slipped off the track. He looked worn out as he said, "Thank you - I don't know what I wouldn't have done without you! I have been so busy lately that I haven't had the time to do the things I really need to do. Jobs in the field are taking longer than they used to because my secretary is out on maternity leave for the next six months." Just then his phone rang as he was on the ladder trying to move a gear and he was fumbling to slide the arrow on to answer. After the call, he looked at me and said, "I don't know how owner operated companies get anything done!"

Husband and wife, John and Sally, are the owners of a company where they had realized some success. However, sales began to plateau and profitability declined. Both John and Sally were also working more hours and started to feel burned out. To move ahead, they knew something had to change, but they weren't sure what. The problem was they had tried several things they had read about, including:

• Hiring people, 
• Paying other consultants,
• Continuing to focus on sales generation. 

Each of these was based on advice they had read about, but none helped solve the issues they experienced. If they didn't fix this, they would end up in bankruptcy court. 

My client, Stephen Smith, has inherited his father's retirement account. Moreover, according to the IRS, he had to pay taxes before he could access the funds because it was a traditional IRA.  Mr. Smith wanted to evaluate his options and strategize the best option in his current situation.  In addition, he understood that he was in a lower tax bracket now than he would be in the near future, but he also needed access to the funds for him and his family.  We continued to evaluate his options based on need vs tax strategy.

My Client John, sent me a message on my web site on Memorial Day. I responded with my phone number and he called me. 

His problem as he outlined was he has a letter from an IRS Revenue office with a scheduled interview date at the IRS office downtown Atlanta in three weeks and he was completely lost. He wanted to know what to do. 

I spoke to him for about 15 minutes and determined that he has not filed a tax return  since 2019. He received multiple IRS notices and he has done nothing to address them. 

His three main problems are: 1) he is very disorganized 2) he frequently puts off things and most critical 3) he tends to respond slowly or never to important things

Does this sounds familiar? many folks who do not file tax returns on time or never, have at least one, sometimes all three of these characteristics.