My single system is that my coaching clients can contact me in between appointments through a voice messaging app called Voxer.
Clients use Voxer to
- Ask questions
- Give updates
- Give a play by play of how an argument started
- Say what they want to be coached on next
- Ask for my opinion on something
One Saturday morning, I was watching videos when a Voxer came in from my client Sandy. Her sister had asked if she and her husband could pick up furniture off of Facebook Marketplace for her using their truck, 45 minutes away. My client said no. She didn't want to spend her day off running around for her sister.
Sister was furious and had already deleted her from the 360 family chat.
I was able to help my client through a very difficult time. It was the first time she had set a boundary and stood up to her toxic older sister, after three months of coaching. I helped her rethink the situation, have faith it would work out, and stand her ground.
Through coaching, that relationship transformed. My client told her sister about a rental house in her neighborhood. Now they see each frequently.