Ben Battell

Ben Battell

Computer Service

I grew up in Marietta, GA and went to Walton High. Graduated from FSU and have lived on both sides of the country and few in between. I love helping people de-mistify technology where it works for them. I also became a coach to help my clients

Member

All Synced Solutions

All Synced Solutions

770-455-5535

Canton, GA 30115

Website

Our best clients are busy, growing companies that know that having a trusted advisor for all of their technology needs, allows them to keep the accelerator at full and continue to expand their business. Quick, efficient, budget conscious and prompt work.

Company

Workshop | How to Benefit from an Association 10/03/2022
Workshop | How to Build a Referral Marketing Plan 10/03/2022
Advanced InfoMinute Seminar 05/26/2022
How to Benefit from an Association 02/21/2022
Best Client Workshop 02/15/2021
InfoMinute Seminar 11/16/2020
Orientation Essentials 11/16/2020

Development

Alpharetta Team

Introduced by:

Joined on 10/13/2020

Leadership

ParticipationCoOrdinator 08/08/2022
VisitorCoOrdinator 05/02/2022

Team

Most of our clients call us in crisis.  My laptop just bricked, I was ransomwared, my system crashed, and they are looking for a quick fix.  Most clients, while possibly in crisis, are not "Tech savvy" so questions are general at best and we proceed to answer their immediate question and then proceed to fill in the knowledge that they might not be aware of.  An example of this would be a prospect struggling with internet speeds, internet looking like it is crashing, client calls and zoom meetings failing, and they are asking to get new internet vendor quotes.  

After asking a few questions, I find that they have good speeds, a good internet vendor, but have grown and recently added a VOIP phone system that is taking up extra bandwidth.  I walk them through what the average employee needs for a good connection and find out that an old switch in their network is slowing their speeds down from 200Mbps to 12Mbps.  By simply buying a new switch, their network is now working optimally without alot of change.  Generally, this is when they have seen that we are looking out for their best interests and budget and then start asking more about our managed contract, so that we can help them proactively.

Referral Trigger Response