Many times new personal training clients that come to me can feel very apprehensive. I've found it's important and helpful to the client to be very transparent with them about what to expect. During our first phone call, I make sure they know what to expect during the consultation. During our consultation, I make sure they know what to expect during our first session. And during our actual sessions, I make sure they understand what to expect during and after our workouts. I've found the more information my clients have, the more comfortable they are and the more successful they are.