In a recent conversation, I was helping Clara compare Medicare plan options for the coming year.
What exact question did you ask that made a difference?
“Clara, if everything went perfectly this year, what would that look like for you?”
What was the question that revealed their Commander’s Intent?
After we reviewed doctors in network, prescription costs, and total out-of-pocket exposure, I asked: “What worries you the most about making the wrong choice?”
What is it?
Her Commander’s Intent wasn’t just saving money, it was protecting her long-time relationships with her doctors and avoiding unexpected costs that would create stress for her and her family.