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We have an automated system that will send out an email as well as a text message the day prior and an hour before our appointment. I normally will call to confirm an appointment if I haven't heard back from a customer.&nbsp;

Describe a process in your business where you confirm with clients.&nbsp; Do you
<ul>
<li>Call the day before an appointment, like the dentist does?</li>
<li>Send a new contract two months before, the way a landlord does?</li>
</ul>
Call after, to make sure everything is okay, the way the Vet does?

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