Orientation Essentials

InfoMinute Seminar

GateOpener Workshop

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Have you ever been told something isn’t possible, it’s unrealistic? That’s exactly what my client thought when she was faced with the challenging situation of losing her events coordinator 4 months before their 45th annual fundraising event. She was worried about making sure that they reached their financial goal and I noticed she was suddenly in a panic about the logistics of the event. I asked about my client’s expectations for the event and set out to go above and beyond which is what I’ve been able to do with peer to peer fundraising and acquiring business sponsorships. My gift to each client is taking the time to brainstorm fresh ideas and bring new perspectives that are uniquely tailored to their personality and event needs. In this instance we decided on hosting a silent auction which is ultimately proving to be successful and I am able to prove a client with an unforgettable experience even in a last minute emergency. I’m a great referral for your colleague who has so much to do and yet so little time. They need someone who can work on time crunch.&nbsp;&nbsp;The next time you hear “I would but it's too late” ask them “what’s your timeline?”

The pronoun “we” makes referrals risky because it introduces an unknown person, with unknown performance skills.
To stimulate referrals switch “we” to “I”.
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Share a story that showcases taking responsibility for a client. Start with their original problem, continue by beginning with the word “I” – consider saying. “I asked,” or “I noticed.”
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Kourtney Zenovia

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