Law firms are vendors of professional services, not widgets, plus every case is different, so it is challenging to (a) determine what factors or variables to track, and (b) figure out how the tracked information is relevant to each client. I do not create a compiled "report" in my business, but there are a few things that I do take note of: (1) the internal processing time in my firm ("How long did it take for us to deliver the work product?"), (2) external processing time by courts and local governments ("How long has it taken for the court to schedule a hearing/issue a notice?" "How long has it taken for city staff to respond to my question?"), and (3) general trends in the industry ("What's the average rent escalation rate for offices in the past few months?"). When clients come to me, I like to provide an estimate of how long completing tasks will take, because this helps my clients create their own actionable plans and get their life back. Paying attention to the general trends of the commercial real estate industry also allows me to counsel my clients better to maximize their profit in deals.