Cheryl is one of my best clients to this day. When I first met Cheryl, she told me that she had a horrible experience with the previous contractor she worked with. The contractor filed a claim with her insurance and she never heard back from the contractor. Cheryl still had active leaks and she was so stressed to go out of town to see her kids. Every time Cheryl would leave, she was so worried that she would come back to water intrusion in the home.
The problem was not that the roof leaks were not fixable or that she did not have the funds to have the work done, she was just stressed about who to trust to do the work. Cheryl was very reassured to have me guide her step by step through the process and have a contractor who actually cared for her!!!