In the legal sector, Clients often have unrealistic expectations as to costs, timelines, and outcomes. Thus, it is important to set expectations early and manage expectations regularly. Therefore, I make sure that a Client is aware of total costs prior to engagement, timelines as set forth by Courts, lenders, and opposing parties, as well as the viability of their claims. This provides Clients with an opportunity to change their mindset and expectations. Underperforming is a more difficult spot than underpromising.