At Proforma Flynn Marketing, we believe clients shouldn’t have to wonder what’s happening — they should always know what to expect. So every project starts with a clear roadmap, timelines, and next steps, so even if I’m unavailable for a moment… the process keeps moving and our clients stay confident.
And when someone else from our team jumps in? It’s never a cold handoff — it’s a warm, fully-briefed handoff. The client knows who’s responding, what stage we’re in, and that their project is still getting top-level attention.
We’ve built a consistent client journey — onboarding checklist, milestone touchpoints, proofing workflow, and post-project wrap-up — so the experience is not just creative… it’s dependable.
That’s how our business light stays on.
Through communication, systems, and teamwork — so our clients always feel supported, taken care of, and excited about what we’re building together.