Member
Fraud enhancements are key to a more technology savvy fraud environment. I see this more as a family recipe that has been passed down with generational enhancements towards a recipe. At City National Bank we have enhanced wire features and the anomaly detection has reduced wire fraud. With these features set in place I recently helped a client save 95k from a wire being sent. The wire department reached out to me asking for additional information to be verbally confirmed. I talked with the client and they didn't verbally confirm the account changes from their vendor. Once the client verbally confirmed the vendor stated this payment was fraudulent. The client relayed the information to me as the wire was on hold until confirmation from the client and therefore the wire was returned saving the client from a 95k loss.
Chris Garber
City National Bank
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470-454-6104
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