My client reached out because he was nearly out of wood pellets and had family coming in for a holiday. I was more than happy he texted me so that I could refill his stock. His message was very clear - "2 bags of supreme, pronto!". The tone was acceptable because he is also a buddy and we rib each other on occasion. Anyway, I gathered the supplies he needed and delivered them by hand to his house. From there, he stored them. Later that day he actually put them to good use making what I was assured were the best ribs known to man.