As the owner of Loving Care Family Chiropractic keeping the patients engaged and focused as they reach their pain free goals is actually very important.  When a new patient comes in they watch a video about chiropractic and what to expect followed by there consultation and I make sure to reenerate some of the video so they hear it again. I also realize our attention spans are short, if we are in pain many times we don't hear things and if we do not repeat things they aren't remebered and we have to be more intensional. Also having to give report of their findings on the first and 2nd visit. Each visit after #2 we collect a subjective report from the patient to determine their pain levels and how they think they are progressing.