1. Send out email reminders 24 hours in advance and text reminders 4 hours in advance of every appointment.
2. I have after-business-day hours to accommodate people who work 9-5pm.
3. I specifically do not answer the phone when I am with a patient because I value their time and I give undivided attention to that person during their visit.
4. I allow my patients to text me, email or call. Not many doctors allow you to text them and especially not 24/7 if needed.
and
5. Because I like to go above and beyond what is asked of me, I have online scheduling for my patients, so when they are in pain at 3 in the morning they can see my availability and schedule their next appointment.