My client had a leak coming through their bathroom vent. They had standing water on their bathroom floor, their ceiling was dripping, and their fan was ruined. They had called another roofing company who told them they needed a new roof without getting on the roof to fully inspect the roof. I did a thourgough inspection and found that their pipe vent boot had a leak due to being rotted and cracked. I found various other areas on the roof that were at risk of developing leaks and advised them on the needed repairs. Repairs versus full replacement allowed them to extend the life of the roof and also allowed them to start saving for when they will need to replace the roof down the road. Once the repairs were completed they had no leaks and had years to come with no stress of wondering if their home was protected form the elements outside.