As a business coach, I meet with my clients several times to lay the foundations and make sure they are comfortable with the coaching process.

First step is a snapshot of where they are in their business, where they want to be, and how fast they want to get there. Knowing where the business stands is important, as the client may have an inflated sense of the business status or may be totally underestimating themselves. Either way, it gives us information to build our plan.

Next is the planning phase. We lay out a long-term goal, intermediate goals, quarterly and monthly goals, and then weekly tasks. The weekly tasks are tracked during our weekly Action and Accountability sessions. The client decides what tasks they are going to accomplish during the week, then I hold them accountable. We have a scorecard with metrics we track so the client has a clear understanding of their progress.

Finally, I make myself available to my clients via email, text, or phone. If they find themselves in need of immediate advice or counsel, or if the client wants me to weigh in on an email, article, or social media post, I am there for them. It's all part of my coaching program. 

In this way, my clients always achieve their goals and often more than they thought were possible. After all, it's not my plan we're following; it's the plan they laid out and committed to. I'm just here to help them on their journey and keep them accountable to themselves.