I start my interaction with clients through either incoming email or phone call. After a short consultation I invite them to visit my onboarding website where we gather the information required to do a booking and also provide insights into potential discounts they might qualify for.
After that we go into research mode, trying to find the place and time that works within the client's budget, timing and preferences. We narrow that down by speaking with the client multiple times.
At the end of the day I want my clients to be happy to write a 5 star review for my services, including pricing, information and service before, during and after their travel!