I rely on the WellSky portal as our primary tool for scheduling field workers. What sets it apart is its proactive features, such as sending reminders to caregivers a day prior to their scheduled shifts, specifying the time and location. The portal also promptly notifies us in case a caregiver doesn't show up or is running late. This functionality enables us to take proactive measures, informing the client about the situation and discussing potential solutions.

Moreover, the WellSky portal facilitates communication with the families of clients residing out of state. They can access the "family room" through the portal, where updates regarding the ongoing care of their loved ones are regularly entered. This transparency ensures that families stay informed about the well-being of their relatives and can participate in the caregiving process, even from a distance.