1. Sarah has built a wall up over trust when it comes to allowing contractors in her home.

2. Was it quality,pricing,consistency,professionalism or more than one of the above?

3. Sarah ultimately just wants somebody that not only has quality ,fair pricing as well as shows up when they say they are but at the same time she wants to still be able to go to the office and work while you are in her home.

4. I believe at the end of the day everybody just wants the truth. Sometimes the truth is going to hurt, but being able to read your clients and know how to articulate the truth in a way that isn't as devastating can be a game changer. Honesty builds trust and trust builds  everlasting relationships.