7-Minute Presentation Workshop

Best Client Workshop

InfoMinute Seminar

Orientation Essentials

I let my clients know they have my full attention through portraying active listening skills and being fully present. With active listening, I repeat back the things I hear my clients say that seem important to our discussion, and I include some emotions with it. For example, if I ask a client, "How are things going with your team?" And they reply, "Ugh! I cannot seem to get them to show up on time for work, follow my instructions, and communicate with me better."&nbsp;
Then I might respond with something like, "So it sounds like you are very frustrated because members of your team don't show up for work on time regularly, follow your instructions, or communicate well with you?"&nbsp; If they agree and say, "YES! Exactly!" Then I know I have heard them and they feel validated in what is going on.
This type of listening is great because it clarify's that I am on the right track with them, and they feel heard and validated, which is what any of us really want in relationships.
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The reason to share a Single Best Thing on a FeedForward Card is to document that you were paying attention.
What system do you use in your business to make it clear to clients they have your attention?

Attention | PowerCore.net

Attention

Roofing

My overall sense of Barry Kaplan is that he is very authentic and genuine, and very compassionate.
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He was an engineer before he became an IP attorney, and has worked for lots of large businesses but he has always thought of himself as an entrepreneur. Mostly because his parents owned their own small business which was a restaurant. He loves being an IP attorney because he really wants to help educate prospective clients and clients about patents and trademarks, because so many of us don’t know much about it.
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He also loves being a coach for PowerCore because again, he loves teaching. He also does it to challenge himself and stretch his skills, and get out of his comfort zone. He also loves connecting people…he believes he has a great opportunity to move across many groups and see how various members can be good referral sources for others.&nbsp;

Kim Eickhoff

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