Turning off the water at the main shutoff before vacation can prevent a disaster. Pipes don’t wait for your return. They break quietly, doing damage while no one’s home. I’m that steady voice who can help turn a moment of panic into manageable steps. As Will and Kelly pulled into their driveway after a long trip, Will noticed water streaming from under the garage door. A pipe had burst in the laundry room, soaking the floor and dropping part of the ceiling. He called me. I arrived quickly. My fast response helped minimize damage. I’m a good referral for someone who just walked into an unexpected mess after being away. Think of a friend who just got back from a trip and now seems overwhelmed or uncertain about what to do next. They want clarity in the chaos. A text that says, “I know someone who can guide you through this step by step,” gives them peace without pressure. I’m Lacy Loyd, Disaster Recovery Expert