A client scheduled a chimney cleaning. The job shifted once the equipment failed, sending an explosion of soot across her living room. A gray film settled on her furniture. A faint layer rested on her décor. She called me for upholstery cleaning covered by the contractor. I stepped into her home. The chimney sweep believed a housekeeper could fix the problem. That plan missed the depth of the residue. The soil sat inside fabrics. The particles drifted into hidden places. The issue reached far past a surface wipe. I completed a full cleanup so her home felt ready for holiday guests. She stepped into the season with comfort. A homeowner wants confidence inside the place they love. So if someone mentions a chimney visit with soot floating through a room, ask if the space feels fully clean. I am Lacy Loyd, Disaster Recovery Expert.