No matter the type of insurance you're getting, the processes and procedures for every client is the same. At the end of a client engagment, I always want to make sure I've answered any additional questions that you may have and make sure I've acheived a level of satisfaction that the client is happy with. Afterwards, the client receives a Thank You card for doing business with my agency. Within 30 days, we'll reach out again to make sure nothing else has come up and everything is ok with the policy that was just purchased. Our processess gives clients the confidence to refer others because they know they will get the same level of care as they received.