My system is simple because I'm almost always face-to-face with the customer when they're dealing with an emergency situation in their home. People are stressed in those moments, and they trust whoever shows up to take care of them. That's when I build relationships.

When I'm on site, I pay attention to my surroundings and ask normal questions about what else is going on with their property. There's a high chance the customer has other needs beyond what I'm there for. So my system is to listen for those needs and connect them to someone in my PowerCore group. When a customer mentions something, I make the introduction right there.

It feels natural because I'm already the trusted person on site, and they're glad to get a good referral when they need it most.