When professionally answering calls for various businesses, it's important to track how many calls each customer is receiving.  This tracking helps Intelligent Office (www.intelligentoffice.com) not only make sure we are appropriately staffed to handle their important calls but also ensures clients are paying as little as possible for the service.  As their businesses continue growing we often see their call volumes steadily climb.  We can work with the owner to move the growing business to a higher call answering package keeping their cost per answered call lower still.