Getting to know a family when helping them locate a new home and create some pretty strong bonds between an agent and the client. I've had one family that I've gotten to know through their engagement and wedding and subsequent birth of two children. I help them sell their separate homes and come together when they married. I helped them find the next home for their first child, and then an upgrade when they had their second child. I have known the family now for 18 years and we have completed five transactions sales and purchases together.

At times, we have managed multiple transactions together at the same time and then their needs changed 4 to 6 years subsequently.

Well, the business has been stellar, and I'm very grateful for it, and has been incredibly gratifying to watch this family grow and help them create wonderful homes together during the time I've known them.

We remain good friends, and I attend all the family events.