After an electrical inspection, diagnosis, and repair process. Contact with the client typically involves physically identifying the cause and corrective action taken to fix the problem. If unable to show the client, a detailed written report is delivered via electronically.
During the walkthrough process I explain the electrical code requirement/s that were addressed and any other electrical issues unrelated that needs attention.
A follow-up communication effort, usually two to three days following the completion of the electrical work is made to verify the satisfaction or any dissatisfaction in the work performed.