In my industry, we run renewal reports constantly. Renewals are a big deal in insurance. Imagine I save you money one year, earn your business, then the next year your renewal shoots up 50%; you'd be livid. Renewal reports allow me to track the rate increases or decreases for clients. When I see a large increase, it allows me to shop their insurance for them so that I may present better numbers. On the other hand, I can inform them "Ms. So-and-so, good news; your rates have decreased 10% from last year to this year with X Company". This reassures my clients that I'm watching out for them and monitoring their coverage at all times.