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Taki wins!
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Submitted by Jacque Streever

Brookhaven

Taki Pappas wins The George

I learned a long time ago to set realistic expectations with my clients at not only the beginning of a project but also at the beginning our our first meeting.

People simply want to be heard, appreciated and informed.

For example, if we add a home automation system or a distributed audio system at a client’s home, we let them know what is going to happen throughout the process. Additionally, we design systems that are scalable and can expand. If they want to add another room of automation or audio I let them know at the completion of the first phase that they can call me anytime that they need additional work and that it will continue working seamlessly for them.

When you complete a project the client’s life goes on – and they have a new need.
 
Describe the benefit your work allows clients to move to next. Do you talk about this with them at the beginning of your work together, or as you’re nearing completion? What triggers this “next steps” conversation?

Taki Pappas

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