We have recently adopted a new software program that allows potential insureds to send me their policy information. It's easy and quick for the customer to use. It saves them from talking on the phone with me for 30 minutes while I gather all their information. Plus, since I can see their policies I can give them an apples to apples quote. It also allows me to look for any gaps in coverage they may have. All of my clients that have used it have nothing but positive things to say about it.