As a kitchen & bath designer I like to explain my process and the significance of my role in the remodeling project. At the initial conversation, I let them know about the design fee that I charge to draw and design their kitchen or bath. I detail what is included and how I apply that fee towards the project should they move ahead with me.  I like to highlight the value & expertise that I bring to the table and how I work with the contractor and other subs to get the project complete. I try and understand the scope of the project, timelines, the client's budget and their expectations. I schedule the consultation and send them a calendar invite. I also send an initial questionnaire which is detailed and asks questions pertaining to the home owner's style, aesthetic, budget etc. This helps me during the consultation process as it prepares me to guide them in the right way and make suggestions reagrding cabinet lines etc. In addition to all this I emphasize to my clients the white glove service they will receive while working with me.