As a one person operator, I rely on my voicemail and text system to make sure no client is missed. When I’m on a job and can’t answer, all messages are saved and I return urgent calls first, then same-day requests, and then future bookings. I let clients know, “If I miss your call, I’m working on a job but I will call you back as soon as I’m done,” which helps keep them confident in the process. For example, I once missed a call while on a job, returned it within 30 minutes, and successfully booked the service.